Most missing emails are in spam or junk, went to a different address, or were blocked by a company email filter. Check those first, then ask for a new one.
Steps
- Wait a few minutes. Some providers delay mail.
- Check your spam, junk, promotions, and quarantine folders.
- Confirm the address. Invitations go to the email your sponsor or team owner entered.
- Ask for a new email:
- Sign-in code: choose Send a New Code.
- Password reset: choose Forgot Password? and Send Reset Link again.
- Signup confirmation: choose Resend Confirmation Email.
- Invitation: ask the person who invited you to send it again.
- If your company filters email, ask IT to allow mail from Syndelo and your sponsor's domain.
Good to know
- Syndelo signs you in with a password plus a second check. There is no sign-in link you click in place of a password.
- Resend buttons are rate-limited. If you click too often, wait a minute.
- Only the newest code or link works. Older ones stop working.
- If you can't get a code, use a passkey or a recovery code instead.
- Sponsors can see what was sent in the Email Log.
- In demo or sandbox setups, emails may go to a log instead of a real inbox.
Related: How Do I Sign In or Reset My Password?
Syndelo is in preview. eSign and investor payments require live provider setup; a demo or sandbox action does not complete a live transaction. Confirm availability for your workspace before relying on either.
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