Why Do I See "Plan Limit Has Been Reached"?

For SponsorsBy Syndelo

Explains what each plan limit counts and what to do when you hit one.

Each plan caps investors, assets under management, team members, workspaces, and active syndications. When an action would go over a cap, Syndelo blocks it with a message like "Your Launch plan's syndications limit has been reached. Upgrade in Settings → Billing before adding more."

Steps

  1. Open Settings and choose Billing.
  2. On Plan & Subscription, check the usage for Investors, Assets Under Management (USD), Team Members, Workspaces, and Active Syndications.
  3. Choose Change Plan, pick a plan, and confirm payment. Or free up room (for example, archive an investment you no longer manage).
  4. Try the action again.

Plan limits

  • Launch: 100 investors, $10M assets, 2 team members, 1 workspace, 3 active syndications.
  • Growth: 500 investors, $50M assets, 5 team members, 3 workspaces, 15 active syndications.
  • Scale: 1,500 investors, $100M assets, 15 team members, 10 workspaces, unlimited active syndications.

Which actions check limits

  • Creating an investment counts against active syndications.
  • Adding commitments is blocked once assets under management are over the limit.
  • Inviting or accepting a team invitation, and granting workspace access, count against team members.
  • Create Workspace is disabled once you reach the workspace limit.

Good to know

  • Limits are shared across the primary workspace and all its other workspaces.
  • Existing records are never deleted when you hit a limit. Only new growth is blocked.
  • Launch limits apply until a subscription is active.
  • API access is included on Growth and Scale only. If you move to Launch, API keys stop working.

Related: How Do I Change My Plan or Billing Details?, Archive an Investment

Syndelo is in preview. eSign and investor payments require live provider setup; a demo or sandbox action does not complete a live transaction. Confirm availability for your workspace before relying on either.

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