How Do I Respond When My Sponsor Requests Changes?

For InvestorsBy Syndelo

How to fix and resubmit an application your sponsor sent back.

When your sponsor requests changes, the application reopens for edits. Fix what they asked for, explain your changes in Response to Your Sponsor, and submit again.

Steps

  1. On Home, find the application under Needs Your Attention. It says "Your sponsor requested changes."
  2. Choose View.
  3. Go through the steps and update what your sponsor asked for, such as Account Details, Amount, or Questions.
  4. On the Review step, fill in Response to Your Sponsor to explain your corrections or give the information requested.
  5. Choose Submit Application.

Good to know

  • The status shows Changes Requested until you resubmit, then Submitted.
  • Your progress saves as you go. You see "Saved. You can finish later."
  • If you see "Reload this application before saving its current answer version.", reload the page. Something changed since you opened it.
  • If you don't understand what is needed, contact your sponsor directly.
  • If you no longer want to invest, use Request Withdrawal. See How Do I Withdraw My Application or Cancel My Pledge?

Syndelo is in preview. eSign and investor payments require live provider setup; a demo or sandbox action does not complete a live transaction. Confirm availability for your workspace before relying on either.

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