How Do I Sell, Transfer, or Cash Out My Position?

For InvestorsBy Syndelo

How to request a cash out from a fund, and how transfers of other investments are handled.

For a fund that allows it, open the fund from Funds and choose Request to Cash Out. For other investments, or to move a position to another owner, contact your sponsor. They record transfers.

Request a cash out from a fund

  1. Open Investments, then Funds.
  2. Choose the fund.
  3. Check the fund terms: the cash-out schedule, notice period, lockup, and Next cash-out date.
  4. Choose Request to Cash Out.
  5. Choose the Investing Account and class, and enter Units to Redeem (up to six decimal places).
  6. If early withdrawals are allowed and you want to sell locked units, check the penalty box.
  7. Optionally pick a Funding Source to receive the money, and submit.

Good to know

  • Requests need sponsor approval and enough cash in the fund. Gates can limit how much is paid out in one window.
  • Hold and Cash-Out Dates shows each purchase's lockup end and next date you can sell without a fee.
  • If the fund is closed-ended, there is no Request to Cash Out button. Investors cannot cash out.
  • Early withdrawal penalties stay in the fund.
  • To add money to a fund, choose Request Subscription.
  • For transfers to a trust, a family member, or a buyer, your sponsor needs signed paperwork and records the transfer for you. Your investment documents may restrict transfers.

Related: Where Can I See My Investments?

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