Upload the corrected PDF from the published tax batch. A different team member must approve it before the investor sees it. The original stays on file.
Steps
- Go to Reporting and open the Tax Documents tab.
- Under Delivery Batches, click Review Batch on the published batch.
- Next to the file, click Correct Tax Form.
- Choose the Corrected PDF and enter the Reason for the Correction.
- Click Save for Review.
- Another team member opens Tax Form Corrections, expands the correction, and checks Open Original and Open Correction.
- They click Review and Share Correction. To drop it instead, click Cancel Correction.
Good to know
- A correction keeps the same account, investment, tax year, and form type. It becomes the next version of the form.
- The corrected PDF stays team-only until approved. Sharing it queues a notice to investors who still have tax access.
- You need document edit access to prepare or cancel a correction, and approval rights to share it. The person who prepared it cannot approve it.
- Statuses: Pending (waiting for review), Published (shared), Cancelled.
- You can correct a published correction again from the Tax Form Corrections panel.
- If you see "The form changed. Refresh before correcting it," reload the page and try again.
- A file can only be corrected if it was delivered through a tax batch to one investing account.
- Related: How Do I Send K-1s and 1099s?.
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