How Do I Change My Email, Password, or Profile?

Your personal settings are on My Profile. They apply to your login across every sponsor and workspace.

Name and photo

1. Open My Profile.
2. Under Personal Details, edit your Full Name and choose Save Name.
3. To add a photo, choose the upload button under Profile Photo. Use a JPG, PNG, or WebP up to 2 MB. Choose Remove Photo to take it off.

Your photo appears wherever your profile is shown.

Change your email

1. On My Profile, find Email Address and choose Change Email.
2. Enter the New Email Address and your current password.
3. Verify the new address.

Changing your email signs out your other sessions.

Change your password

1. On My Profile, find Password and choose Change Password.
2. Enter your Current Password, a New Password, and Confirm New Password.

Use at least 8 characters, including a letter, a number, and a special character. Changing your password signs you out on other devices and turns off your current API keys and disconnects AI apps.

If you are signed out and forgot your password, choose Forgot Password? on the sign-in page and then Send Reset Link.

Export your data

Choose Export Personal Data under Export Your Data.

Delete your account

Under Delete Your Account, choose Delete My Account and type DELETE to confirm. This removes your login and access to all workspaces for good. The sponsor keeps investment, payment, signup, and change records. It does not cancel a workspace's paid plan or erase its business records.

If you are the only owner of a workspace, you must choose Transfer Workspace Ownership first. Pick the workspace and a New Owner from your existing team members. They get full access, including billing, and you become an Admin. If no team members are listed, invite a colleague under Team and have them accept first.

For two-factor and passkeys, see How Do I Set Up Two-Factor Authentication and Passkeys?

Syndelo is in preview. eSign and investor payments require live provider setup; a demo or sandbox action does not complete a live transaction. Confirm availability for your workspace before relying on either.