Syndelo requires a second sign-in check. You can use email codes, a passkey, or both. Manage them from Two-Factor Authentication on My Profile or under Security in Settings.
Set up email codes
When you first sign in, Syndelo asks you to set up a second sign-in check before you continue.
- Under Verification Method, choose Email Code.
- Syndelo emails you a six-digit code.
- Enter it to finish.
Add a passkey
A passkey lets you sign in with Face ID, Touch ID, Windows Hello, or your device PIN. Passkeys work on the website where you create them.
- Open My Profile.
- Under Two-Factor Authentication, choose Passkey as the Verification Method.
- Enter your Current Password and an optional Passkey Name (Optional).
- Follow your device's prompt.
To remove a passkey, choose Remove Passkey, enter your current password, confirm your identity, and choose Confirm Removal.
Recovery codes
Once two-factor authentication is on, you can create recovery codes. Use one if you cannot get an email code or use your passkey.
- Under Recovery Codes, choose Generate Recovery Codes.
- Enter your current password.
- Choose Download Codes and store them separately from your password.
- Choose I Saved My Codes.
Codes are shown only once. Each code works one time. A new set replaces all older codes and signs out other sessions. Changing your password, email, or security setup also cancels older codes.
Signing in
At sign-in, Syndelo asks you to verify it's you. You can enter an email code, choose Use a Passkey Instead, or choose Use a Recovery Code.
Syndelo is in preview. eSign and investor payments require live provider setup; a demo or sandbox action does not complete a live transaction. Confirm availability for your workspace before relying on either.
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